Salesforce announced Einstein 1, a platform combining CRM, data, and AI tools, plus Einstein Copilot for conversational workflows and Slack AI for summaries. The company emphasized data privacy and says 75% of generative AI users automate work tasks with these tools.
September 13, 2023
71%
75%
What better place than Dreamforce 2023, the world's largest AI conference to announce Salesforce's latest innovations that may reshape how things get done. From conversational AI assistants to generative AI natively built into your CRM to Salesforce's most powerful data platform yet. Forget about what Biggie Smalls told you. It's not all a dream, it's all Dreamforce. And it starts here with the Einstein One plat. We want to build at Salesforce, the trusted AI platform for customer companies. That is our mission around AI. We're not looking at your data. Your data is not our product. We are here to do one thing to make you better. The Einstein One platform is integrated. It's intelligent, it's automated, it is and always has been low code and no code. And most importantly, it is an open platform. 71% of your company applications are disconnected. We want to help you bring it together so that you can use it in your AI. And that's why we have Einstein One data cloud. For nearly a decade, Einstein Salesforce's AI specifically designed for CRM, has been helping companies deliver better trusted experiences as well as maximize productivity. But Einstein's been hitting the gym and he's ready to deliver the next generation of Salesforce AI, enabling companies to seamlessly integrate generative AI into their workflow.
Einstein Copilot is our brand new conversational interface for Salesforce. Now it's going to be an open ended assistant that employees and customers can simply chat with in natural language.
You're going to hear about the Copilot studio. So not only do we give you all these amazing copilots, but you can change them and configure them and get them to do what you want them to do. 75% of generative AI users say they use the technology to help them automate work tasks. Empowering automation. Slack's like hey, with Slack's new AI features, anyone can work smarter with Slack's user friendly interface.
This is the power of Salesforce and Slack coming together like never before. Now with one click of a button, Slack AI will automatically summarize everything that I have missed, I can now very quickly catch up on recent team activity. This is the future of productivity and I cannot wait for you to try it.
For a complete list of Dreamforce news, including a behind the scenes look at the AI research team and how they help cook up breakthrough innovations, be sure to check out the Salesforce newsroom homepage@salesforce.com news and don't forget to follow us on LinkedIn. At Salesforce News, I'm Carey Chow from Dreamforce.
