Einstein Analytics is a Salesforce tool that gives sales teams white-space analysis and opportunity insights, service teams agent recommendations and CSAT tracking, and executives real-time KPIs. It uses automated analysis to spot trends and deploys in days, ready for mobile.
Einstein analytics connects your sales service or any other team with intelligent insights pre built right in Salesforce, making it easy for you to drill in and explore all your customer data. Whether it's from Salesforce or anywhere else in the business, your sales team has all the insights they need. Reps can do a white space analysis and take immediate action on opportunities. Sales managers get visibility into their entire team's performance. Executives have access to both sales and service KPIs and sales ops, spot trends and optimize to close the largest deals. Service teams can stay on top of customer satisfaction, providing recommendations right inside the agent console and even collaborate with other agents right from the dashboard. Meanwhile, service managers can see trends on their call center's efficiency and Einstein Discovery automatically analyzes millions of data combinations to help them understand how to enhance their team's performance, giving them a full story on what happened, why and what to do next. Then instantly generate Generate a presentation with all these new insights and Since Einstein analytics is native to the Salesforce platform, it's instantly mobile, can be customized and up and running within days, and it's extensible with an ecosystem of ready made apps in the App Exchange. Visit Trailhead to get started and see how to give everyone in your company the answers they need to work smarter and faster with Einstein Analytics. Blaze your trail with Salesforce.
