Elevance Health manages 110 million member records across fragmented data sources like claims, medical records, and pharmacy information. They're using Salesforce's Agentforce and AWS infrastructure to unify this data and give care managers a single view of each patient for better, more personalized care.
Healthcare is deeply personal. It touches every one of us. We look at it in a whole-person health perspective, which includes physical, social, and behavioral health. And that's where Elevance Health comes in. But because of the deep data fragmentation, data is sitting in several silos.
Healthcare is really behind. You really need a platform that can combine all of the different sources of data.
Administrative claims data.
Patient data.
Medical records, clinical data, member data, the social data, the pharmacy data, behavior data, data, data, data, data.
That means you have 110 million continuous records of information.
And with our platform, Salesforce, AWS, and Elevance Health together are going to be able to advance the personalized experience for the member.
Agentforce in AWS Marketplace enables us to drive transformation value at scale.
We can pull data from all different sources. It's no longer siloed. The customer experience is one unified platform.
In order to fix a deeply fragmented system where empathy plays a key role, we have to make sure that we are looking at it in a more holistic manner. Our care managers who take care of patients have been able to get whole-person health information with very clear interventions they need to make.
AWS brings the scalable, secure, and reliable infrastructure, we can start to get patients access much faster by bringing all of that information with them from provider to provider that are across that care journey for those complex chronic conditions. When you think about Elevance Health making investments in technology, these are large-scale commitments that they're making. What we can bring through AWS Marketplace is the simplification of the procurement process and then bringing downstream benefit. Elevance Health procuring Salesforce in AWS Marketplace de-risks their investment today, but provides the flexibility for innovation in the future.
We all have a common goal. It comes down to simplification and personalization, and that's really important with our partnership with AWS.
Partnering with AWS and Salesforce helps us to deliver holistic care.
