A short promotional/demo transcript for Salesforce Experience Cloud explaining how users can rapidly build personalized digital experiences—sites, portals, and forums—using pre-built templates, drag-and-drop components, CRM data-driven personalization, and AppExchange extensions. It emphasizes faster development, on-brand design, customer self-service, partner portals, and the ability to extend CRM to community users.
Chapters
What if you could deliver beautiful digital experiences that are personalized for your customers and partners? With Experience Cloud you can build sites, portals and forums faster than ever. Start from a selection of pre built templates like a self service community where your customers can help each other increasing case deflection and customer engagement or a personalized portal where your customers can securely access data and take action on any device. Extend the power of your CRM data to your partners so they can manage their business business and sell faster. And because you're building a digital experience on Salesforce you can extend your CRM to everyone in your community. Drag and drop components, content and processes. Change the look and feel of your experience to make sure it's on brand and pixel perfect and use your CRM data to personalize it for every user. You can develop your own custom components and themes even access pre built components and solutions on the AppExchange to innovate fast. Build beautiful CRM powered experiences fast With Experience Cloud.