Braven, a nonprofit for first-generation college students, uses Agentforce to match volunteers to student needs three times faster. The AI analyzes volunteer profiles against real-time needs, surfaces matching opportunities, and drafts outreach emails. Braven expects to expand from serving 15,000 to 100,000 students over the next decade.
For first-generation college students, talent is everywhere, but access to career opportunity is not. Braven is on a mission to bridge that gap. Volunteers are essential for supporting more than 15,000 Braven students, yet matching volunteers to the right student experience is complex, often requiring hours of manual time spent in spreadsheets. That's where Agentforce comes in. Meet Noah. He's a volunteer manager at Braven, helping match volunteers with relevant opportunities. Noah receives an application from Layla, an aspiring volunteer career coach in San Francisco with a busy schedule. The agent analyzes their profile against real-time recruitment needs, leveraging data stored on Salesforce. In seconds, it surfaces volunteer opportunities that align with Layla's availability and are aligned to Braven's student needs. Noah then reviews the suggested match before it's confirmed. Agent Agentforce can also identify any remaining registration steps, draft a follow-up email for Noah to review, and log the outreach in Salesforce so Layla is ready to volunteer faster. Now, Braven anticipates 3 times greater volunteer engagement and are on a path to scale their reach from over 15,000 to 100,000 students over the next decade. With Agentforce, Braven's team can focus on what they do best: Empowering volunteers to help students thrive.
