TopCoop built a concierge agent for a Brazilian bike manufacturer that recommends bikes based on customer habits, finds the nearest shop by zip code, and books appointments. The system connects to HubSpot and a shop-location database, delivered in one to two months using a low-code approach.
They are a big bike company here in Brazil. It has many, many brands and they are the manufacturers and they sell directly to bike shops all over the country, which then sell to the final customer. Now, we made for them a customer portal where the clients can make their own purchase and now we are expanding the services to the final clients, the final customer. So the solution we at TopCoop came up with this customer is, was to build a concierge agent that can either, you know, analyze the end user habits and, you know, suggest the best bike and look for the nearest bike shop according to the zip code and manage to present the address and then schedule a visit for the final user. We did it with 5 coding. So we connect an MCP server in the HubSpot API. So we, we build an application that has this, all these bike shops in a, in a, in a database. So it stores all the zip code and geolocation and then HubSpot through the customer agent action, it's a native action. So consult the database and informs the customer where's the nearest shop available. Right now, there's so much work involved in assembling like a bot like that, an agent like that. And now we can go to the clients and say, well, we have a new way to build this stuff that we can pretty much get all things ready in 1 or 2 months. So that's— it's huge, the speed that we gain.
