Indeed uses Tableau and Salesforce to connect data across hiring platforms, turning scattered information into fast insights. They built dashboards that help employers and job seekers get personalized experiences, and use AI agents and Slack workflows to surface context before meetings even start.
Indeed has tons of data, but if you don't have it connected, you can't see what it's trying to tell you.
How can we run the business better? How can we experiment better? How can we leverage the insights that we're getting directly from this data to make better decisions? There's latency that is often unacceptable. You can't test opinions, you can test data.
And now with the digital workforce of agents, the game is completely changed.
We chose Salesforce because it is one unified platform for how we run the business. The most powerful aspect of Tableau is it's limitless. We're building a foundational understanding of our metrics that can then be used by Tableau dashboards.
People inside of Indeed can make good decisions about how to proceed with campaign decisions, sales and sales motion decisions. The other benefit is the ability for us to bring together all of the Data, Data Cloud, AgentForce, Marketing Cloud, Sales cloud, service cloud, all connected to Tableau so that the experiences that we provide are fueled by data are personalized to each of our employers and our job seekers.
Tableau next allows us to shift where we're spending our time in meetings. In the future we are having the pre meeting in Slack where we are getting deliver insights so that when we jump into the meeting we're all empowered and we've got shared trusted context. Having one platform that is trusted, it allows us to make faster decisions for our business.
So in the future, building agents connected to Tableau provides us the ability to bring together all of the data across different parts of indeed to fuel these agentic experiences.
Because we are data driven, the center point is Tableau. The future is going to be an agent making sure that we're shaped in the right way to deliver the best outcomes for our customers.
