This is a short testimonial-style presentation by the brand manager of Orange Cove (Orange Cove Catering) describing the company’s adoption of HubSpot CRM to manage customer relationships, sales pipelines, and marketing automation. The speaker reports improved customer retention, engagement, efficiency, and conversion rates after implementing HubSpot, and recommends the tool for modern businesses.
Hi, I'm she, I'm the brand manager of Orange Cove Catering. We are Singapore's number one events caterer, a holistic events solutions provider. Most of our customers are from, you know ranging from SMEs to MSCs in Singapore. In our team you know the evolving needs and trends, you know around the world and then catering to the needs of the customers has led us to discover that we need an effective customer relationship management software. We found a solution in HubSpot which provide us with a platform to understand our customers manage our sales pipelines, have a holistic view of our customers journey as well as to automate certain marketing functions. We have seen improvements in our customer retention as well as engagement rates but we have also seen them to be more efficient as well as targeted leading to increase in conversion rates as well. So if you want to stay ahead of competition as well as to ace in whatever you do I think Hotspot is definitely the tool that you will require in modern times.
