AgentScript is a language that combines LLM creativity with deterministic logic, letting enterprises build reliable AI agents instead of fragile pilots. It includes stateful variables, conditional branching, and human escalation, and deploys across channels via APIs and CLI. Thousands of companies already use it.
AgentScript gives teams first-of-its-kind control over agent behavior, providing the confidence to move beyond fragile AI pilots and into reliable production-grade agents. Most AI agent tools rely entirely on the large language model to interpret everything, but that leaves critical business workflows up to chance. Enterprises don't just need smart agents, they need agents that are reliable, auditable, and adaptable. And that's why we built AgentScript. It allows agent force to maintain agency while strictly adhering to business-critical instructions. It uses hybrid reasoning. This means you get to choose how it blends the creative problem solving of LLMs with the absolute certainty of a deterministic system. Building with AgentScript allows you to configure the agent in the way that you want. Within Agentforce Builder, you can toggle between our canvas view. Now this is a readable, low-code document interface for building agents. Or you can switch over to our script view. If you're a coder, this is our full code definition for direct editing and your granular control. But no matter how you build, the underlying agent script remains the same. It's a clean, portable definition of your agent. Now, there are several key pillars that comprise agent script. First, we have stateful variables. This is context that persists across the entire conversation. This context allows you to reference data throughout the agent workflow, which includes building with deterministic logic that allows you to build specific conditional branches based on the information. That branching logic can also allow you to do specific sub-agent transitions, like handing off tasks between specialized agents or escalating to a human being when you need to. You'll see here the agent router is transitioning to the sub-agents that complete different specialized jobs. When we take a look at one of these specialized agents, what you'll find is that it's able to execute the precise orchestration of when and how these actions trigger. And guess what? You can build your agent once and deploy anywhere, including to voice channels through connections. Now the impact is that AgentScript gives you step-by-step control, ensuring critical workflows follow business policies while maintaining intelligent outcomes with its unique ability to use hybrid reasoning. This allows the Atlas reasoning engine to know exactly when to leverage the LLM's creativity and when to enforce strict workflow logic. We've also open sourced AgentScript to help drive the next generation of AI standards. By open sourcing the language, we're giving you complete ownership over your agent's logic. No more black boxes, just the total transparency required to build with confidence. And now with Headless 360, we're opening up the platform even more to help your agents get work done. We're exposing it as APIs, MCP tools, and CLI commands, giving your agents access to all of the skills, the workflows, and the data that are the backbone of how your company operates. This also means that developers, you can build the way that you want. You can point your own coding agents like Cloud Code, Cursor, Codex, and more to our public schemas and agent-first skills to create fast feedback loops with those built-in guardrails. So now any harness is able to understand how to use a Salesforce platform and write agent script to build act, and deliver experiences on any surface. Getting started has never been easier. Thousands of companies are already building with AgentScript today because AgentForce Labs gives agent builders instant access to pre-provisioned Salesforce environments. You can move from idea to working agent within minutes. It brings together all of the best practices for building on AgentForce so developers can easily use their preferred harness. AgentScript powers the new way to build intelligent agents. It gives your team control over agent behavior while allowing you to build the way that you want and take your AI agent from pilot to production. To learn more, check out Agentforce Labs and start building with AgentScript today.
