A short recorded discussion (likely a Salesforce video) featuring ENGIE leaders describing the company’s mission to accelerate the energy transition toward a net‑zero economy. Speakers emphasize urgency (calling it an 'energy revolution'), the need for resilient energy systems, customer trust, traceability of low‑carbon electrons, and adoption of Customer360 as a single source of truth to manage complex operations.
Chapters
You have seen around the world what happens when energy systems are not robust enough. Need to completely change the way we consume and produce energy. People call it energy transition. I like to call it energy revolution. ENG is a very large energy utility company. Our purpose is is to accelerate the energy transition towards a net zero economy. We have sustainability return in our bylaws. We should not take the resilience of our energy system for granted.
We became the most trusted energy company in the world by listening to our customers. Recognizing that every carbon footprint of a customer is different to another.
It can be universities, it can be cities, it can be industrials. I like to call it revolution because it needs to happen very, very quickly.
For revolution we need a set of revolutionary tools. This is why we picked customer360 as our strategic solution.
Worldwide, a lot of customers want to make sure that they can trace every single electron that comes to them. That this electron should be low carbon. And they have to really trust us to bring solutions to these really, really complex problems. We use one system to indeed have a single source of truth. Of all the different operations that this.
Customer might have, customer360 makes it very easy to be a trusted enterprise.
Climate change is a fight that we all have to take very seriously.
The pressure against the vision starts with the numbers. Burning coal would make money. Consuming less and for what's feeding it with renewable would make less money. At Engie, we've proven the contrary.
A company of 170,000 people who wake up every morning and they think energy transition, they dream energy transition and they work towards energy transition. This is in our purpose, but it is also our day to day business. How beautiful is that?
