Meet the new Slack. Where AI works | Keynote Recap

Slack now serves a million businesses and is growing revenue 3x. Slackbot, an AI copilot that knows your priorities, acts as a single interface to replace the thousand apps most companies use. Salesforce embedded its CRM directly into Slack so employees can access customer data without switching tools.
Chapters
We think that in this moment of transformation, one of the things that we've seen to help these customers move through the agentic divide is Slack. It's been an incredible journey, 5 years of Slack. We've delivered already 2.5 times revenue of growth since the acquisition on Slack. It'll probably be 3 times by the end of the fiscal year. We have about a million businesses running on Slack. It's been a huge growth story.
Slackbot knows you. It also knows it also knows all of the other agents that are out there that it has access to, and it'll just hand off to those. It will orchestrate to those agents to get you— get your work done and make you more productive. So Slack is the front door to the Genetik Enterprise. So this is Salesforce's architecture, and Slack is a key part of that.
It truly is an indispensable teammate. It is smart, it is pleasant, and it's endlessly useful. It's smart because it knows you. It knows your priorities. And it knows what's important to your company because the priority, the goals, the top projects of your company are reflected in channels in Slack.
Slackbot is the fastest growing feature I have ever seen at Salesforce, maybe in the industry. It is unbelievable. It knows you, it's your teammate, it's your collaboration Copilot.
Now, the reality is that the average company manages almost 1,000 different applications across their organization. Think about that.
It's a lot.
That means 1,000 different logins. That's 1,000 different systems to learn. And for the past few decades, employees, all of us, all of you looking at, listening to the broadcast, we've all had to be the glue that brings all those applications together across our IT stack.
Slack Bot is expanded with skills through all of these partners, these partner applications. We have a huge AI marketplace. You know, I, I showed you those custom apps being built.
When you take our v0 agent and put it in Slack, it stops feeling like a tool and more like a teammate. And that is the exact experience that we want to bring to every single Slack user.
The world's most powerful CRM is now connected with a really simple start. We've brought Sales and Service right here into the heart of Slack. So now every Slack customer has CRM built in from day one. But what if you already run your business on Salesforce like many any of us in this business, in this room do. Well, we've got you covered because when Marc and Parker started Salesforce, the goal was to make sure that enterprise software moved into the cloud. Well, today it is moving into the conversation because every single application the business runs on has been rebuilt, not next to Slack, inside of it.
My favorite thing that I hear when I talk to somebody using these products is, "I feel like I have superpowers." You know, that's what you want to hear. You want to hear that people who are sitting down at their computer or using their phone to get work done suddenly feel like they can do things that they couldn't do before, or they can focus on the parts of the job that really need their judgment.
The world's most innovative companies are building on the Slack platform. That's where, that's where the engagement is. That's where people are coming together.










