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Parker Harris came prepared for Dreamforce with the help of Slackbot

16 Sept 2026 · 1 min

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In this Dreamforce keynote excerpt, Salesforce co‑founder Parker Harris outlines the company’s AI‑driven initiatives. He introduces AI Force, a highly personal AI interface that works across Claude, Slack, and other platforms. Harris highlights Slack Code as an emerging, powerful feature for developers. He frames AI not as a replacement but as an augmenting coworker—Slackbot, Agentforce Coworker, and Claude Cowork act as collaborative agents that handle mundane tasks, boosting productivity and driving greater customer success. Throughout, he emphasizes the transformative impact of AI‑augmented work on businesses.

Chapters

The last thing I asked Slackbot was to prepare me for this, and I actually said, well, what kind of questions would they ask and what would be the best way to answer them? Hey, I'm Parker Harris. I'm a co-founder at Salesforce. What I'm most excited about in the keynote is AI Force, which is a new interface driven by AI that's highly personal. It works in Claude, it works in Slack and more. Well, have you checked out Slack Code? I've been working at Slack for the past couple of years and I think that's a sleeper, but it's going to be a hot, hot feature. You know, AI is not taking over businesses. It's basically augmenting all the humans at work. And so you think about all the work that could be done that's mundane that, you know, AI could help you with. It's also going to be your coworker. That's what Slackbot is. That's what Agentforce Coworker is. That's what Claude Cowork is. They are your coworkers. And more and more, we're sending work to these AIs to go do on our behalf. And they're coming back when they need help. I believe it's going to be a huge game changer. going to make all of us far more productive and create a lot more customer success.