Responding to Disaster with Good360 & Agentforce | Salesforce

In times of crisis, every second counts. Communities devastated by disaster rely on rapid response. And organizations like Good360 are there to meet those needs. But what if we could go even further? What if we could match donations to those in need with just a single request? Freeing up more time to focus. On what? Truly rebuilding lives. That's where Salesforce agentforce comes in. A new generation of AI powered agents designed to elevate how non profits operate. We'll start by asking our agent to supervise the distribution of essential items. $32,000 worth of goods focused on disaster recovery. The agent listens, assesses the context and is ready to place the donation. Using advanced AI, AgentForce reviews all available data. It finds a match based on disaster recovery needs. Scanning through over 100,000 non profits in just second. Today we have 49 recommendations. And we're going to focus on a recipient we've worked with before. High desert second chance. Rather than spending time searching manually, AgentForce instantly locates the account and recalls a past challenge we had. An order was cancelled. With the right information at our fingertips, we can easily make decisions. There's no delay, no waterlogged process, just efficiency. With a simple request, the agent schedules the next shipment, creating on all necessary documentation without us having to remember the nonprofit's name or opportunity details. Agentforce does the heavy lifting, pulling in the right data so we don't have to. With resource matching agents, we've transformed how we allocate and ship donations, reducing waste, cutting our carbon footprint and delivering disaster relief three times faster. This will save five employees over 1,000 hours annually, allowing them to focus on critical frontline response. We're on Track to ship $4.5 billion worth of goods by the end of 2026. This is what AI was meant to be.