Salesforce's AgentForce combines AI agents with Slack to automate knowledge work. The company claims 185% more appointments, 25-30% efficiency gains, and 87% claims automation from early customers. The pitch positions AI agents as transformative as the internet or electricity.
It's not just what is possible, it's what you are going to make possible. It's a transformational moment. Agent Force. Agent Force. Agent Force. We're not just reimagining software, we're reimagining everything. It's called the Agentic Enterprise. Powered by AgentForce. This is an agentic revolution. Big companies are using Agent Force. There has been a massive pivot as we are driving to an agentic enterprise. Agent Force is fundamentally changing the nature of the digital world. This is the Internet again. This is electricity. It's that level of change. The rate and growth of innovation is awesome. In the last year, Salesforce crushed the numbers and the operating margins expanded. We are witnessing the greatest transformation in business history with the digital workforce. The game has completely changed. We got business value immediately. AgentForce revolutionized our business. It was an incredible quarter and a lot of it has to do with the customer success that we're seeing around the world. Companies are embracing this new way of working humans with agents driving customer success. Together, together, together, together. We just really think about it as giving knowledge workers superpowers. That gives me time to get out with our partners and interact with them on a human level. Salesforce has helped us do work quicker where it matters, in the moment of truth. And you multiply that by the thousands and thousands of patients. How could you not want to do that with Slack as the interface is not just chat, it's not just collaboration, it's the front door to the agentic enterprise. Slackbot is the most powerful AI tool that we use. If you're running a business without Slack, you're doing it on hard bug. Salesforce. The revenue's just terrific. This is the next revolution. More than 50,000 people have come to San Francisco from Dreamforce. This my friends is the Agent Force360 platform. We are building 10 billion dollar businesses and service, sales and data all accelerated by AI. We have delivered 19 trillion tokens to our customers. There is no better metric for engagement. We have the vision that this new agentic enterprise is a system of context, a system of work, a system of agency and a system of engagement. This is the powerful moment, the gentic revolution. There's no question it is like all good things at Salesforce, this is just the beginning. We saw 185% increase in number of appointments. We have seen a massive efficiency where we have implemented the Agent Force in the range of 25 to 30%. We're at 87% automation of the claims process. Nobody else does that. I think you push the chips in and transform your business. We've gone faster with agentforce than we have gone with any other technology. This is the agentic enterprise. It.
