This is a short demo transcript describing Salesforce Manufacturing Cloud and how it helps manufacturers respond with agility during turbulent times. It highlights account-based forecasting, centralized sales agreements (duration/products/prices/quantities), real-time collaboration (community cloud), workflow/work-order management for field teams, and Einstein analytics for demand and account insights to improve sales and operations planning.
Chapters
Salesforce Manufacturing cloud brings agility and responsiveness to manufacturers to handle sudden changes in turbulent times. Account based forecasting provides a central platform for sales, operations and product teams to virtually collaborate and navigate uncertainty by easily viewing forecasts at account and product levels with context into quantity and revenue to improve S and OP collaboration and can better understand customer purchasing behavior with with easy to modify levers for account growth and seasonal changes. For a consolidated view of your run rate business, you can create and manage sales agreements including duration, products, prices and planned quantities combined actual quantities from your ERP and see a unified view of all customer activity by extending the power of the number one CRM. Give sales teams a clear view of key account activity and opportunities in the pipeline with the information they need at the right stage to win new business. Remote and field teams can give continuous service support while adapting to resource constraints by creating workflows to surface issues and manage work orders and reps. Customers and channel partners can collaborate in real time with community cloud to manage sales agreements and improve order, schedule, forecast and demand visibility while Einstein analytics surfaces critical business insights to easily understand customer demand, account health, pricing and product performance. See how to respond with agility to the rapidly changing needs of your ecosystem with Manufacturing cloud from Salesforce.