Salesforce for Restaurants Demo | Salesforce

Salesforce lets quick service and full service restaurants transform the way they engage with their guests, franchises and employees all from a single platform. Now customers can receive personalized ads based on their own preferences, like a health conscious family seeing ads for low calorie menu items and continue to see relevant content across other channels like sms, push notifications and interactive email to boost engagement. If they need to speak with customer service agents already have relevant information about the customer on their preferred channel. AI powered chatbots can collect customer information to deflect cases or transfer chats, helping agents provide fast service and Mulesoft connects Salesforce with all your relevant systems including pos, inventory and third party apps for a great customer experience. Franchise managers have their own custom portal built by corporate partners to access operational information marketing service, vendor management and analytics so they can run and monitor brand approved campaigns developed by corporate marketing, collaborate on cases handled by corporate customer service and monitor reputation by pulling in reviews from third party sites and responding right from the portal. Corporate teams can also manage the entire franchise pipeline from initial application to performance tracking and build the candidate experience by advertising job openings, creating candidate profiles, managing communications and scheduling appointments. Once hired, employees are quickly onboarded and trained on processes, products and policies with the Salesforce Learning Platform and can receive pre configured digital checklists before their shift to make sure everything including cleanliness and sanitation is up to standard. Reimagine how you engage with your guests, franchises and employees with Salesforce.