Marc Benioff and Salesforce leadership present Q1 FY24 results, announcing Einstein GPT and specialized AI tools for sales, service, and marketing. The company launched a $250 million AI investment fund and positioned itself as the number one AI CRM, using F1 as a customer example of AI-driven transformation.
Questions this video answers
June 1, 2023
Over $250 million
Einstein GPT
Sales GPT, Service GPT, Marketing GPT, and Tableau GPT
Chapters
Your trusted AI journey begins today.
Today is a new day for customers.
The world is moving fast and we have to move faster.
But data is all over the place.
Disconnected, fragmented and siloed away.
We are entering a new era of disruption.
You're battling for your customers attention. You're battling for their time.
Every company needs to solve this problem. Every company needs to become a customer company.
And you can build those intelligent custom companies with AI data and CRM.
Salesforce helps us to adapt and strive in an ever evolving world.
Salesforce pioneered AI with Einstein for the enterprise. It was the first AI for CRM.
24 years ago, we started Salesforce based on a core set of values. And trust is still our number one value.
Every single one of our customers is looking to Salesforce right now and saying, we know that you will guide us into this future from predictive to generative AI. Just like you guided us into cloud, into mobile, into social.
They know that their success is our success and our success is their success.
We have the world's best data scientists here at Salesforce and they're generating all kinds of incredible large language models.
We asked, what if generative AI could learn from your trusted customer data, your single source of truth. Say hello to Einstein GPT, the world's first generative AI for CRM.
Sales GPT Service GPT Marketing GPT and Tableau GPT are incredible innovations that are going to help fuel all of our customers success.
F1 is using Salesforce to create personalized experiences in a way that nobody's ever seen before. We are putting generative AI into every customer interaction. When you have a single source of truth and automation come together, it feels like the possibilities might be endless.
With AI data and CRM, we are now able to innovate like never before. Mr. Benioff, welcome back to Mailbox. Such staggering numbers. We have hit the hyperspace button, knocked them off their seats. We have accelerated everything by two years. Pretty incredible. We're building a platform where everything and everyone is all connected.
We're also investing in innovators and entrepreneurs with our AI investment fund of over $250 million.
This is now one of the largest software companies in the world, one of the most profit. I'm very excited about where we are, but even more excited about where we're going. We are the number one AI CRM in the world and we're just getting started.