Salesforce executives discuss how the company helps customers navigate economic challenges through its Customer360 platform and 16 million-strong Trailblazer community. They emphasize trust and customer-first values as core to Salesforce's position as the world's number one CRM.
Chapters
Here we go. All right. Is it great to be back together here? New York again.
World tour London.
Excited to be here in D.C. a.
Family reunion feels like a family reunion, doesn't it?
We are here because of you. In the face of tremendous change, you've adapted, you've innovated.
We are in a new world.
And what's on everyone's mind is the economy. Right now. We're facing all these new challenges. How do you drive productivity? How do you drive efficiency? How do you drive growth? How do you create customer success in this new economy? We brought this problem to Salesforce, and they showed up. Salesforce played a big part being that trusted advisor.
I absolutely appreciate the value that Salesforce brings to our company because we're going through a huge transformation. You have always pushed other CEOs and yourself to speak out.
You have to stand up for your values. What is important to you as a company? The world is changing, but our core values at Salesforce don't change. Lead with trust. What's most important important is your customers. These are the things that we operationalize into our business. And if you can make that happen, well, then it's a game changer for you as a company. I want our customers to feel like they were cared for.
We were founded with a mission to inspire humanity. And for us, that means putting the customer first. With Customer360, we can put the customer at the center of this experience. That is really the key to building trust.
We are 16 million strong as a trailblazer community, and this is what everyone has done to create this amazing success.
We are the world's number one CRM for eight years running.
We're focused on making our customers successful. We're focused on durable, profitable growth. And we know at the scale that we're operating, any crisis that we face, if we work together, we can solve it.
We are more than just a business. This is business as a platform for change.