Salesforce Shield adds security and compliance tools to Salesforce apps. It includes Event Monitoring to track user behavior, Platform Encryption to protect data at rest, and Field Audit Trail to log all data changes. Built for organizations handling sensitive information like PII and PHI.
Chapters
Salesforce Shield adds an additional layer of security to your Salesforce apps to help you meet complex internal and regulatory compliance requirements. Safeguard sensitive data such as personally identifiable information and protected health information. Salesforce Shield is comprised of three services so you can easily monitor, encrypt and audit data, and apps. Use event monitoring to gain insight into when and where your users are accessing information and how they use it. Look at login patterns to identify social engineering attempts and see who's downloading reports with sensitive data. Then use automated security policies to assist in preventing someone from misusing that data. You can even track adoption and performance of your apps. Use platform encryption to quickly encrypt your most sensitive data at rest on the database level without needing additional hardware and software. With simple point and click tools, you can encrypt fields, files and attachments at the UI level and easily manage encryption keys by rotating, exporting and destroying keys. Use field Audit trail to understand how your data changes over time. Retrieve and audit your data with simple queries and set policies to retain data per industry regulations. Salesforce Shield supports you in running compliant apps on the world's most trusted enterprise cloud. Help keep your data safe with Salesforce.