Standard Bank's Transformation from Bank to Platform Company | Leading Through Change | Salesforce

9 Sept 2020 · 47 min
46:58

Recorded Salesforce "Leading Through Change" session (Sept 9, 2020) hosted by Leah McGowen-Hare featuring Gavin Patterson and Sim Tshabalala (Group CEO, Standard Bank). The conversation covers Standard Bank’s history, scale (presence across Africa), its strategic shift toward becoming a digital platform and ecosystem curator, and the bank’s partnership with Salesforce (notably Trailhead and Marketing Cloud/Social Studio). The session also includes a Marketing Cloud Social Studio demo, a charity call-to-action for the World Food Programme, and a musical closing. Several quantitative claims are made about Standard Bank’s scale and Trailhead adoption.

Questions this video answers

20 countries

50,000 employees

$14 billion (stated as '140억 달러' in the transcript)

20,000 Trailhead Rangers target

860 Rangers (stated) / 9,000 active Trailhead users (stated)

Chapters

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