The Handoff
13 Sept 2017 · 0 min
0:06
Karen, a pediatrician, mentions she loves hair metal before being transferred to Randy. The clip captures a brief phone exchange where one agent puts her on hold and hands off the call to another.
Karen, a pediatrician, mentions she loves hair metal before being transferred to Randy. The clip captures a brief phone exchange where one agent puts her on hold and hands off the call to another.
So, Karen, what do you do when you're not being a pediatrician?
Well, I love music. Especially hair metal. I love it. And no one ever guesses that about me.
Unfortunately, I don't have access to musical knowledge. Can you hold while I transfer you to the right department? This is Randy. He'll be taking it from here. You have a wonderful day.
Yeah. I'm Randy. With whom do I have the pleasure of speaking?
I'm Karen.
Karen. Yeah. Before we get started, I'm gonna need to know your mother's maiden.
