3:17

Beril Maples demos HubSpot's ChatGPT connector for Service Hub, which analyzes ticket history to spot patterns like seasonal spikes. March password resets triple, staffing needs shift predictably. The connector is free with HubSpot and requires read-only access to your tickets.

Questions this video answers

Beril Maples — Director of User Experience for ServiceHub.

Yes — 'It's free with your HubSpot account.'

Available to all HubSpot customers across all tiers who have a Pro, Plus, Team, Enterprise, or EDU OpenAI paid subscription.

Every March, password reset tickets triple.

It can read tickets but cannot change them; it respects HubSpot permissions and keeps customer information private.

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