This short video transcript introduces Salesforce Einstein — an AI layer for Salesforce CRM — describing features like predictive lead scoring, deal/forecast predictions, product recommendations, chatbots for service, automated machine learning, and Einstein Analytics. The speakers present Einstein as a personal data scientist that connects and visualizes customer data across departments to improve workflows and growth.
These are the people who run your business. They're behind the scenes doing all the things to help it grow.
It's a deal.
Happy to help.
Let's build some apps.
Often working too hard just to keep up. But with Salesforce Einstein they can stay one step ahead.
That's because Salesforce Einstein is your personal data scientist making you smarter and more predictive with artificial intelligence to better connect with customers.
Show em Einstein.
What?
Welcome to the world of Salesforce Einstein.
Is that a flock of cupcakes?
No, this whole world is your own visualization of data. Those are actually customer engagements of marketing materials, often just top lead predictions for sales teams. Over there are predictions of which deals are likely to close, forecast predictions for this quarter's business and those little guys are product recommendations based on customer behaviors. They're headed off to an E commerce site. See all data is collected and connected within Salesforce so all departments work together seamlessly sharing data to help each other succeed.
Rob Cheryl this is awesome. Einstein for Sales can help me pursue better leads based on data predictions of who is more likely to convert.
And Einstein for Service is a total lifesaver. I have chatbots answering all the easy service issues so I can focus on higher priority cases. I can even identify cross sell opportunities.
For Cheryl Magic not magic. Automated machine learning. See for yourself.
It can use automated predictions to improve workflows and business processes which thanks to Einstein are so intelligent they automatically adjust based on incoming data, even third party data to better engage with customers.
All of the data is crystal clear with Einstein analytics.
So everyone has the visibility and key data insights to grow their business faster than ever thought imaginable. Salesforce Einstein It's AI for CRM. Blaze your trail with Salesforce.
