Salesforce announced Genie, a real-time data platform for personalized customer experiences, plus new Slack features like video huddles and Canvas for remote work. They also launched Net Zero Cloud to help companies track and reduce emissions.
The 20th annual Dreamforce.
netzero.salesforce.com
Hey, what's up, everybody? We are here at Salesforce's 20th annual Dreamforce. But in case you missed it, I've got the three things that you need to know. So let's go. At number one, Salesforce introduced Genie. It's their platform that turns your business data into real time customer magic.
Salesforce Genie is the real time platform for customer magic. It's all about the data. Your mobile app, your website that connected thermostat that can stream into Genie too.
Genie makes Salesforce customer360 more automated, more intelligent, and more real time. Now you can make more personalized experiences that feel like customer magic.
To learn more about Customer360 powered by Genie, check out the solution finder at the link on screen. There you can answer four easy questions to find out which Salesforce products can help you reach your goals. At number two, Salesforce introduced some new Slack innovations. So I'm talking about Slack effects. You've got huddles with video and Slack Canvas.
This morning I was working with my teammates, one in Tel Aviv, one in London, and I'm here in San Francis, and we all jumped into a huddle. I was able to share my screen, go over documents, share files, and finally.
At number three, some really fun innovations around Salesforce and sustainability. Can you tell me what is net zero cloud?
Net zero cloud is the answer from Salesforce for any organization out there to manage their entire environmental footprint.
Can you tell me about net zero marketplace?
It's a climate action hub for everyone. It's open to anyone. You don't even need to be a Salesforce customer. Anyone will be able to go to netzero.salesforce.com when it launches for organizations to find harping credits from ecopreneurs and make trusted and transparent purchases.
Seriously, folks, did you see what I just saw? Genie, a real time CRM sustainability with Net zero cloud and then all of the new features in Slack. Oh me, oh my. And if you like what you saw, you know the drill. Like and subscribe. All right, we'll see y' all next time. Take care. Bye.
