Walk through provisioning Salesforce Foundations, the free add-on for Enterprise Edition orgs. Enable the required SKUs, turn on Einstein, set up AgentForce and its default agent, then start Data Cloud (about 30 minutes to upload).
Salesforce Foundations is a free add on for sales or service Enterprise Edition and up customers that gives you access to key features across sales, service, marketing, commerce and data, Cloud and agentforce for free. This is likely the screen you're accustomed to. However, with Foundations you get this new look and feel. Now let's show you how to set up. To take advantage of this add ON and access AgentForce, we need to ensure your org has the right SKUs turned on. Now that you're here, let's provision Foundations so you can access AgentForce. Go to the top right of the page and click Quick Settings. Now click Advanced Setup. On the next page, head to the left hand menu and if you're unsure if you have foundations provisioned, you can do an easy check. Click Salesforce Foundations or type it in the Quick Find box. Scrolling through the Salesforce Foundations page, you can see what cloud features have been provisioned. Let's go back to the Quick Find box in the top left and type in Einstein Setup and click it. When it pops up on the next page, you'll be brought to Einstein Setup. The first prompt will ask you to turn on Einstein, which enables the Einstein platform, a prerequisite for AgentForce. Toggle it on and refresh your page. Now let's head to our Agent Studio to get our AgentForce access. In the top left, type Agents and click it. When it pops up in AgentForce Studio, you'll see a top right toggle that says AgentForce. If it is off, toggle it on and refresh your page. Towards the middle of the page you'll now See Enable the AgentForce default agent. If it is toggled off, toggle it on and refresh your page. Next in the top left of the screen in the Quick Find box, type in Data Cloud Setup and navigate to that page. For the last step on Data Cloud Setup, you will see a prompt that says Get Started. Once you click, that Data Cloud will begin uploading and take about 30 minutes. Once completed, your org is now ready to build agents. To get started, visit salesforce.com CRM foundations.
