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What's a go-to tip you've learned from the Trailblazer community?

22 Jul 2025 · 1 min

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Short excerpt from a YouTube video (Connections conference) advising how to optimize Data Cloud usage with AgentForce. Core recommendations: start small with internal use cases so agents can be tested and learn; use Marketing Cloud best practices (exit criteria, correct timing) when building journeys; verify that journey-triggered flows in Salesforce are creating the expected automations and capturing the right context.

Chapters

At this year's Connections. The theme is really optimizing your data cloud so that you can be more efficient in your business with AgentForce. I've heard from a few different trailblazers today that it's best to start small. It's best to start with use cases that are more internal and then build from there. Not only are you going to be able to test and learn from that, but your agents are going to get smarter the more that you use them. There's been so much great help for for marketing cloud tips for exit criteria in journey making sure that you set the timing right on your automations how to make sure that when the journey creates a flow in Salesforce, the way that you can check that and ensure that it's working the way and you expect it and grabbing the right context.