Short video/transcript discussing Agentforce’s roadmap priorities: deploying employee agents to boost productivity for marketers and building “web curation” — personalized, high-touch website experiences that adapt per visitor, eventually making each site feel like a personal canvas. Emphasis is on real-world customer use and future immersive personalization driven by agent interactions.
Chapters
If your roadmap.
Had a theme song.
What would it be? That theme song would be Ain't no Mountain High Enough by Marvin Gaye. It's a classic. There are a lot of employee agents that are being used by customers in the real world today. They are targeted specifically at improving productivity and making marketers spend less time on whatever it is that they're doing and focus more on the strategic initiatives.
We are changing the way conventional websites work today.
The thing that I am particularly most interested about is what we call web curation. It provides an elevated, high touch customer experience for every single customer who visits a website.
Right now, what we are working on is how a website will be personalized based on ejected conversations. And going forward, we will have a totally immersive experience where the website will actually just behave like a blank canvas and will paint accordingly so that it really seems that every person in the world has their own personal website.
We have agents that can literally do anything, everything, whenever you need them.