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In this brief keynote recap, Carey Chow outlines three pivotal insights from Salesforce Connections 2026. First, Agentic AI is presented as a new multiplier for marketers, allowing them to shift from coordination to strategic, high‑touch creative work while AI agents handle execution. Second, the concept of the "marketing maker" emerges: marketers collaborate with AI agents as creative partners, gaining on‑demand insights and the ability to test ideas in parallel, effectively co‑creating with agents. Third, Salesforce positions itself as the platform that delivers Agentic AI to every marketer, providing the knowledge and scalability needed for these agents to operate across teams and workflows.

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