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YouTube fam, meet Hunter, Casey, Paige, Carter, Marshall, Fin and Piper 👋

16 Sept 2026 · 1 min

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1:02

In this promotional video, the presenter introduces a suite of out‑of‑the‑box virtual agents offered by Agentforce. Each agent is positioned to automate a specific business function: Hunter handles outbound sales, nurturing and qualifying leads for hand‑off to sellers; Casey manages customer inquiries and escalates issues when needed; Paige supports internal HR and IT service‑management tasks; Carter acts as a personalized shopper on e‑commerce sites, guiding users from cart to checkout; Marshall streamlines supply‑chain and financial operations; Finn, recently acquired and integrated with Salesforce, serves as a customer service agent ensuring no lead is missed; and Piper focuses on lead nurturing for website visitors. The presenter concludes by noting that if these predefined agents don’t meet a user’s needs, custom agents can be built using the Agentforce platform.

Chapters

Schleifhaus. Everyone wants to meet our agents, so let's do just that. Hunter is our outbound sales agent, is able to not only nurture leads but qualify those leads and get them in the hands of your sellers every morning. Our help agent Casey makes sure that all of your customer inquiries are not only handled but escalated when necessary. Your employees need help too sometimes. Paige is able to help with all HR and ITSM requirements. Who doesn't love a personal shopper? Carter's your personalized shopper right on your website to help from cart to Then we have Marshall. Marshall really works on supply chain operations, making sure that your financial operations and your supply chain are moving seamlessly. And now we have Finn, recently acquired and part of Salesforce. Finn is your customer agent. We want to make sure that a lead is never missed, and Piper makes sure to nurture all of those leads that come onto your website. If you don't find what you're looking for here in these out-of-the-box agents, you can build your own custom agent with Agentforce.