Coaching and marketing info from successfulqm

Four people in a crew, some of them, eight people in a crew, some of them past clients. I've been coaching since 2012, even earlier than that for some. And I've had past clients who I said, hey, this might be a match for you, QualityMind. So it really started with my personal network. So let me read from the, from the chat, Deepak says, committing time and just putting in at least an hour a day. Time to self activate, self activation and system in order to start a crew. Yeah, you know, the first crew. Do it as early as you can. That's my encouragement. That was what was told to me. Do your first crew as early as you can. So you got your feet wet, you get to try, doesn't matter. Yeah, yeah, just get your first crew in. How many of you have had your first crew? Can I say raise my hands. So Fides is on her second crew now, so the others. So that's my encouragement for everybody. Get your first crew. Find two, three, four, five friends. Some of them will pay, some not. And yet it's really the learning that you will get from your first crew that's going to be crucial. Don't take too long. Don't take too long. So let me challenge you guys. How many weeks before you start your first crew? Type a number in the chat. How many weeks before you start your first crew? Four weeks, says Nick. We're going to screen capture these numbers and Rich is going to hold you accountable to this. Jerry says two. Okay, Jerry, you have your. Okay. Three to four weeks, says James. Yeah, are you, who else? Question. Are you willing to start your first crew with three people? Are you willing to do that? If you are, say yes. Oh, Mark has on July 8th. That's like, that's two months from now. Mark, you willing? Three people doesn't need to be big. What matters is you start, you get the system rolling and you get that experience. That's how I experienced QualityMind. So in my first two months I had started my second crew, if I remember correctly. And yeah, and then, and then there was a bit of a slowdown. I felt as if my personal network was getting saturated. So later on I joined a couple of organizations that helped me get my next one or two crews. And then more recently, yeah, okay, so here's the part where things, where I start, I started. So Sean says 12, Sean, 12. What's up? That's three months from now, man. I run a very solid business at the minute and I'm just kicking off on this. I'll be between three meetings as it is. Okay, let's see how that goes. Yeah. So that's my encouragement. Start your crew as early as you can. Your first crew, as early as you can. And there's a big tip in starting your crew. You don't need to know all the 12 weeks. You just need to know what's happening in the next session, in this session, in the next session. That's all. You can even just focus on the upcoming session. Just know that, learn that after that first session, then you have one week to learn the next session. Okay. Okay. So going to the main part of the session, this is a bit of a show and tell. Around December, last year. Well, yeah, around one year ago. Let me give a backstory. Around one year ago, I spoke to Lee Stafford. He's one of the veterans in Quality Mind. He's been here probably four years, years. And last year when I spoke to him, I wanted to learn from him. How do you do your cruise? How do you find your clients? And he shared with me that he had just began his journey on putting out Facebook ads. I think Instagram, I think his platform is Instagram. So he had built his website, he has his lead magnet, and they started advertising, and then he started forming his team. So that was rather advanced for me back then, a year ago. And he showed me his system, and I got excited because I saw that he had leads after leads, he had appointments after appointments, getting new people to speak to and find out if they're a match for quality mind, etc. So in retrospect, it was around a year ago when I first saw that, what it could look like. And later on, around one year later, nine months to one year later, here I am, and I have the very start of a system that was similar to what I saw from Lee. So I started advertising on Facebook because I felt as if my personal network was getting saturated already. I have my own Facebook page. I would post about Quality Mind. I'd post some learnings, I post some of my thoughtshops, and some people would inquire, hey, what's that all about? Et cetera. And some of them did come in for Quality Mind. And yet later on, I felt, huh, how else do I find more leads? So in December, around December, I started. I experimented on my own. I posted a Facebook post, and I boosted that Facebook post, and guess what? Ask me what? Go ahead, turn on your microphones and ask me what?

What happened?

Day one. That's the way to do it. What happened? I got so many leads, so many inquiries, asking how how to do it, how, how to get the details, etc. So many leads. And then I click through the leads. And then it's so funny because a friend of mine said in Tagalog it says Facebook profile in English. He said he meant just by looking at their Facebook profile, you know they're not your clients. And I saw it firsthand in December when I did it on my own Facebook ads, boosted posts. I made a guess what kind of clients I wanted. I did my best. And yet I was getting 250 leads. None of them matched the profile I wanted. In the Philippines, the word is manang. I don't know how to translate that to English women who don't mature, women who don't have much doing much. So, profile photo. And I knew they were my clients, so I stopped. I said, oh, it's not working. Facebook ads not working, not working. So I shifted my energy. I started doing LinkedIn. So since January I've been very active on LinkedIn. I improved my profile on LinkedIn and I post more in LinkedIn more than Facebook because the profile of people in LinkedIn is more towards my target market. And then I started almost dismissing Facebook ads until. Until around maybe two, two and a half months ago when I said, okay, I just got to do ads now. And I was looking for somebody who could do LinkedIn ads for me, and I got reconnected with an old friend and he said, I don't do LinkedIn ads yet. I do Facebook ads. So would you like to try Facebook ads? And I said, okay, let's do it. Facebook ads. And this guy, his name is Mark, he happens to be, he happens to be the husband of my virtual assistant. So Donna and Mark, so they're. So it's funny because instead of Mark asking me directly, sometimes he just asks his wife. And you know how wives are, they know everything, right? So Mark would ask Donna and they'd have the answer already together. So here is what I'd like to share with you. I'll start sharing my screen about what we did starting around mid March of this year. Let me do it this way. I'll just share my. There you go. Okay. So this was the. One of the advertisements I published. And these links lead to a lead to a sales page. Essentially it's a landing page. So I have a video down there. So this one not. Hey, that's Fides. Hi, Fidesz. You're on my LinkedIn page. You're on my lead page. Okay. My landing. Yeah, that's my father. If you Hear somebody sneezing in the background. Okay. So this ad didn't generate much. So that was some of my early experiments. By the way, I did go for a photo shoot. So I have a good set of professional photos. That's something that you might want to consider later in the year. Around March, we started publishing. Oh, that's April. No, there's something earlier there. Yeah, around mid March, we published this advertisement. Okay. So. And my target market are business owners and C suite. Okay, so when. No, this isn't the one either. I'm looking for something else. Anyway, I guess this one could. Ah, there. April. So what I love about the guy who helped me out with this is he just gave me a script. I'm rather okay doing recorded videos. I'm fairly accustomed to recording myself on video. So nothing nasty or anything, nothing dirty. So one time that I was at a client at a hotel, at a hotel resort, I recorded this video. I was just reading from a script. It's a teleprompter on my phone. So I'd have my phone in front of me and then I'd be reading the script. And this is what it looked like. Decisions reduce decision time by 20% and increase confidence by 30%. I coach Edmund Soriano. I'm a professor of the Asian Institute of Management with extensive experience coaching business. So that, that's. This is the ad that started getting me excited because this came out in something like Thursday or something, maybe a Wednesday or a Thursday. And from these ads there was a set of around three videos and three poster advertisements. This is when I started getting leads after leads. So it was an exciting time because I was meeting people who I've never met before. I met them through Facebook and these are business owners and some of them are hr, some of them are managers in their company. And it was a great experience having my calendar filled up. So there would be days during these two weeks after this advertisement. There were days when I just had a full calendar with 25 minute calls. Maybe in a day I'd be doing from 6 to 8 or 10 or 12 calls in a day. And some of them would convert. So and then I would do the discovery call. The discovery call. The discovery call as taught by QualityMind. I'd use that. And then I have a. And then I'd invite them. If they are a match for what I'm doing, for what we're doing, I'd invite them for a strategy call. And in that strategy call, that's where I would make an offer. Here's What I've learned is that the next thing that I. So yeah, before that, as a result of those advertisements, when people click those advertisements, they would go to a page like this. No, not this one. This was the old page. So I've gone through maybe this is the fourth iteration of our page. So they go on, secure your slot and then they fill in a couple of details with. Let me just very quickly. And then at a certain point. Is this useful so far? Guys? You can turn on your video, your audio. Is this useful so far?

No, no, sorry, it is. Everyone, we're all here because we're really.

Grateful for your time.

Yeah, 100%.

Okay. Okay, thank you. So this has evolved along the way. So we've done a couple of tweets just to help increase the show up time. Because among those calls I mentioned, I'd have six or eight or 10 calls booked for the day. Many of those calls were no shows, they're booked, they have appointments with me and yet they did not come in. So I needed to bring in my assistants to call people and reconfirm with them, send them a text message. So back then it was SMS and calls later. More recently, in the past one and a half weeks, we've already included an email sequence so that in email they get exposed to my content, etc. This is where the book their calls so they can choose what kind. So what I'm learning is here's a tip that I got from Lee. He told me around a year ago, he told me as soon as a lead clicks, books an appointment, they make it a point to call that lead within two hours. If they don't call that lead within two hours to reconfirm, it's more likely that they will either no show or. Yeah, so the show up rate increases when they receive a call. So based on this principle, we tried to shorten as much as possible the turnaround between them booking a call and us meeting them and hopping on a discovery call and a strategy call. So this is what the. So this is a spreadsheet that my team created to track where people are. So for instance, these were my four calls a couple of days ago. One of them progressed to a strategy call or two of them progressed to a strategy call and one of them put in her payment, the other one said he will put in his payment and the next day came and he didn't. So there are a lot of things that I'm learning from all these calls that I'm making. Yeah, so what else? So this is the platform that we are using. I won't show everything, but here is where my calendar. This is what my calendar looks like. Essentially. I believe this CRM, where I'm able to customer. What is it? Customer Resource Management or something like that, where I'm able to gather everybody who comes through these pages will have information on my dashboard. This is very fresh. I acquired this platform around November last year. But the populating it from online ads started just around two weeks ago. So prior to this it wasn't automated. My team needed to encode things. So now we're getting better. Yeah, I think that's it. Maybe. Lastly, my marketing guy put together a survey of QM graduates. My past QM graduates. I think I have probably around 35 or 40 graduates. Yeah, maybe around 45 graduates by this time. And he gathered some of their inputs, asked a few questions from my graduates, and he used that to put together email copy. Email, an email sequence that we use to send clients or leads who sign up for these calls. They receive a sequence of emails leading to the call and even after the call. These are what the emails look like. So qualified, but did not book. There's an email sequence for that. Okay. And the text, the verbatims from these emails came some of them from me, some of them from my clients. So this is how I keep the clients warm, the leads warm. So if they book a schedule like three days later between the time that they booked and three days later, I'm providing them with some content already. Okay. This is a testimonial from one of my clients. Yeah. And apart from that, he also asked me a couple of questions to capture my voice, to capture my stories. And I just recorded them on video, on audio. And then I sent him the audio, he transcribed it. And now some of my answers to these questions are part of the email sequence that we send. That's it. That's my quick story of how things are as a result of this. The past two months have been my biggest sales since a long time ago, even prior to Quality Mind. Of course, Quality Mind is at the center of these activities because this is the product that I am pushing. Oh yeah, maybe one last before I go for Q and A. Okay, so here's something that I learned. Let me see. Here's something I learned. When I make an offer to clients, once upon a time, the offer was framed in a way that it's either they say yes or no. And by the way, in the discovery call and the strategy call script, we allow them, we give them permission to say no. Just so that we're not hanging. Okay. We tell them that, hey, one option is to say yes and go for a for Quality Mind program. Or we tell them that yes, a no is also an option. What we don't want is I'll think about it or I'll ask my wife or I'll ask my husband or I need to check my balance, et cetera. We don't want that. Okay, so here's what I've learned more recently. I give them options. I'll show it to you in a while. They can either say yes to A or yes to B or they can say no to A. No to both. Okay, so what's the shift? What happens if I offer you one thing, how would you, how can you respond? Nick, if I offer you one thing, how can you respond?

I could say yes or I could say no.

You could say yes or no, right? What if I told you I have A or I have B, how would you respond? What's the way of thinking if I have A or I have B? You're going to pick one. You have options and you're going to pick one. So this is what I learned to do because even prior to Quality Mind, I was offering one on one coaching. So that's a prior offering even before Quality Mind. And therefore that's how I offer Quality Mind. Now I'd say I have one on one coaching. That would be between you and me. I also have Quality Mind, which is a group mentoring or you can take them together. So I actually give them three options. So in my current crew, right now I'm on crew number eight, I have five crew members. Two of them are C suite, three of them are business owners or one is corporate. Actually two of them are in the package and then the rest are in the Quality Mind program. So yeah, so giving them options puts them in the frame of mind of which one will I choose, not whether it's a yes or a no. So that has worked very well for me in the past quarter. Three months, four months. And that's the last of my show and tell. We have around 15 minutes together for any questions and answers. I'd love to hear from you.

First of all, thank you so much.

For sharing your knowledge.

If you were to put the statistics on it, for every one person who pays at the bottom, so one payer, how many people say they will pay from how many meetings, from how many leads on the scorecard do you generate? So is it 100 to 20 to 5 to 1? What sort of stats do you work with there.

I love it. And that's something that I am overdue. I don't have the numbers yet. What I do have was before my marketing, before this kind of marketing, I did have some numbers similar to that for around, let's see, for around 30 people. This was when it was my personal network for around every 30 people, 35 people that I spoke to in my personal network. Around 10 of them signed up for QualityMind. So that was a huge conversion. Actually, 30% is huge for a conversion as far as the marketing is with the Facebook marketing. Let me see. I wish I. Yeah, I think I might have some numbers. Let me see if I can show you that here. Okay. Yeah, so this is. Yeah, so I'll show you some numbers. I haven't computed everything yet. So let me see. Yeah, so here are some of the numbers. So this is divided. Let's focus on this. So this is per week. Maybe let's focus on these three weeks. So probably these two weeks were the peak of my activity for crew number eight. So 38 leads, 25 qualified, 13 not qualified, 15 booked schedules. And then I had a lot of no shows. Well, one third no shows, five showed up. I don't know why the difference around that. And none of them closed in the next week. I did 60 down to 2. So what's that conversion? 60 divided by 2. Somebody get a calculator. So that is around 3%, which I think might be fairly. Is it 3%? Yeah, 33%, I believe. Is it? Yeah. 10% of 60 is 6 and I got one third of that. So it's around 3%. Yeah, so that's 3%. So these two are part of my rule number eight right now. The others are still part of my personal network. There you go. So, yeah, but that was for the week. If you take the total actually for the three week campaign, it's 100 down to 2. So that's around 2%. 116 down to 2. So around 2%.

So remembering full well that these guys are now being nurtured too. So some people need at least seven impacts of nurturing to. To join in. So but that's. We've got to get numbers up. That's why I said Lee's getting 300amonth, you know, leads minimum sort of coming in. And then he just qualifies them on the way through. Then he gets. That's why how he's getting a full program every three weeks. So it's about numbers. It's all data that once you got the Algorithm. Right. Then you turn, then you turn the Facebook up, you turn the, the, the cost per the ad spend up and that's how it increases. So you get the algorithm. Right. First and foremost, Edwin sounds like he's got his algorithm right. It takes a couple of months for the algorithm to kick in.

Right.

And then you turn it up and that's what Lee does. He spends two to $3,000 a month, but he's getting for that 50 grand because he sells programs at about on average $5,000 to $6,000 for a 24 week program.

Yeah.

So he's got three different packages that he offers. Anyway, back to you guys for any Q A.

Sorry Rich, when you say get the algorithm right, what do you mean by that? Or are you talking about just the mix of messaging?

So we're talking about the marketing company does a B testing. Yeah. And so they'll keep, they'll keep tweaking it. Right. So if the, if the, if the funnel of people that they're going for isn't responding, they'll shift gear, they'll go into another pool of inquiries and I'll test that market out. They need at least three to four weeks to test the market and then you can get a fine tune it again who's got, you know, C suite, discretionary spend, who's, who's done, you know, right down to who's who's finished a college degree, who's finished a PhD. So you can target these sorts of people. So because everyone's got different niches, it takes a little bit of while for them to find your niche and then get your messaging right. So Edwin, videos are a must. Right? Videos are an absolute must. We've got ads up there right now that aren't videos and we're turning them all into videos. So I've got to cut some tomorrow afternoon and they're only interested in 30 second videos.

It's interesting, Rich, because I, you know, I've just changed the, with the marketing company, the strategy with the niche and you know, the leads have just all slowed down. So I know it's going to take a couple weeks for that algorithm to kick in to get those new leads and the new niche I've done, you know, where originally it was so broad that the people coming in just weren't the right type of people. So it does, yeah, it does take like, I know now it's going to take another two to three weeks because we just started the new campaign this week. So that's going to take two or three weeks to start getting leads in. So I'm pretty confident with it because it was working to a certain extent with the first one, you know.

Yeah. And that's why it's important for niche. What you asked Lee, and I'll get him on one session. I think he's actually got a recording on one of these in the past. But he said as soon as he went deep into a niche, he started to kill it. You know, he was going broad spectrum. And that's what we do. We do broad spectrum. So we can bring everybody's in. Because if we niche down, it'll only look like we're getting that one type of person for you guys. So we need all sorts of walks of life, ages and so forth. So we go across the board. So we help your branding. But look, that's the thing. Niche down deep. So go to a niche that's got discretionary spend. It's important. Otherwise you'll have people come on and try and bargain with you the whole way through.

Yeah, that was one of the key messages when I interviewed Lee more than a year ago. I asked him, like. And by that time, he was doing QualityMind for around three years, I believe. And I asked him, what would you have done earlier or what would you have changed? And he said, it's just really identifying that niche. So that's what I've done in the past four months, doubling down on executives, C suite and business owners. So right now. So I had my business owners crew. I think I launched that around October last year, and that worked very well. That was like a transition for me when my crew number six was exclusively business owners and then crew number seven. Now crew number eight has a mix of C suite and business owners. So there are. There are some leads that come to me that I feel will later on I'll be passing on the leads because they do not match my niche. So that's happened in the future, more and more. Yeah. Any other questions from the group?

So it's a numbers game, right, guys? It's simply a numbers game. So getting the algorithm right, getting your niche right, getting your messaging right, and then let the cogs turn over. That's why Edwin's a great example of this. And I'm really happy you're on board, Edwin, because I kept telling Edwin at the start, you're going to saturate your friendship group. You're going to saturate, and you've got to get smart. And so sure enough, now that's happened and now it's really systemized. The other benefit of like for instance, when you get your market, remember it's not just B2C. For instance, Nick Hudson and I are working with AIA right now and we've got two crews there, one with Mark and Nick, so Mark's with one of mine and Nixon the other one. We had them yesterday and today for session two. And they're both very different crews. But the point I'm trying to make here is one's more senior executive, they're heads of department and the other's more young leaders and they're actually all ages. But I went to AIA, it took me eight months to get that over, if not to 12 months when I started talking about it. But we get this right, we've got an entire corporation to work with because I went and spoke to them in the head office here in Melbourne and I had them all online, basically 40 in front of me. I had 100 leaders and I put this out there and the head of HR said let's see what the uptake is. And overnight we got 25 buyers straight in. So we went in with a high performance activation program. So we twisted it a bit and made it high performance. So it's exciting as opposed to I want to go and fix myself. Right. So there's an angle there which I'll put the slides up in the school once they're finished. But my point is that that was a ready made market and they're especially Nick's group because they're a different breed. They're really chomping at the bit. Mark's group's a bit slower, just probably just more, I don't know, tripoditious. But it doesn't matter the numbers, right. So then we get these right and hopefully when we do a good job we're going to open up to all other markets. So one phone call has created that and four presentations later. Right. I was in there four different times and then I got handballed around to different people. And then go button was last August and the go button was November and then Christmas came and then the go button was, you know, what are we in now? April, May. Okay. But there's, there's a huge market in the corporate space.

That's my point. Nice. Thank you, Rick. Yeah, I was getting leads around HR managers. Yeah, I was getting some corporate in a previous campaign for another program. I do programs with university, with an institute here in the Philippines. There is a question from Deepak on the chat box it says can the first crew be pro bono? Is that Recommended. I have my answer to that. It's better than none. It's better than waiting two months or four months. So pro bono is better. And I'll add to that, get them to put out some something because that gives them a little more commitment to the program. If it's pro bono, it's so easy to skip the program. Of course that's going to be case to case with your crew members, the kind of character that they have. So my observation, even before Quality Mind is when it's pro bono, you attract people. Or maybe because of that arrangement, the pro bono arrangement, more of them are more likely to no show to not show up in session 3, 4, 5. They might not show up. And yet if they put in some amount, it's less likely that they won't show up.

Yeah, I'll just add to that because having coached a lot of coaches now, and you said that really well, you got to remember, fair enough for a pro bono to agree if it's content that you've come up with and you don't really have a brand out there, but you remember we've got a pretty strong brand out there and you've been through a hell of a training. Those that are completing it and going through it and you've invested. Right. So your self worth needs to go. Actually, I've got quality staff here and changing your energy about it. If you go out pleading Google to come in the program, they'll pick up on your energy around it. So just go. And so I've just been trained up over the last three months on this unbelievable guaranteed approach to improving your life, whatever. And this is how it works. I'm doing a pilot program, 50% off. You know, you go in at that angle. I'm only taking the first six people and I've got it for an hour now. Are you interested? You know, put a little bit of scarcity on it and things like that. Or don't even say it's 50% off until you, until you get going. I know Lee, when Lee. And you've got to remember, I'm saying this story is coming with the coaches when they start. And especially early days. I would be on the call or watch the call, whatever it may be. And it was, it was absolute. Like I was thinking, oh, what the hell's happening here? You know, they haven't done their training and. And they nailed it. Absolutely nailed it. You know, the response after was like, best session ever. Can't believe, you know, because remember they're.

Getting him onto the app.

Right. Then the app takes over. So just know that you're not going to stuff it up. How was your first session Fidez, when you first ran your first session ever?

Yeah.

Hello.

Yeah, it is great.

Yeah.

Not easy. I actually had two pro bonos.

Okay.

One was totally involved. Okay. No absences. And is really totally committed. And he helped me actually being an assistant to the program. The other one. Yes. As coach Edwin said, sometimes she's there, sometimes she's not. So it's different. But overall it was really brilliant. I was so scared doing the first crew, but then later on when I saw how it impacted their lives and how they were sharing it to other people. So the energy that you give to them and then they give back to you and then all of a sudden, yeah, everybody's uplifted. So yeah, it is so contagious. Right. So there. Yeah. So I just wish initially I was thinking to really attract the solo parents and widows, but surprisingly rich and the others this time, there's a market for husbands who lost their jobs and are stay home husbands right now. So they're depressed, they're going through that. So that was the first coup. Yeah. So it's a combination of those working and the other are not. And then so the energy they got to help each other, they were inspiring each other. So it was like, you know, they were collaborating and synergizing together.

So.

From different worlds.

Yeah. If you do. Thanks, Peters. Well said. If you do pro bono, have it in the agreement that they do. They introduce you to five people.

Yes.

That's what.

As soon as they're seeing a great impact on them. So don't wait till the end.

That's right. That's right. Yes. True, True, Rich. And if I may add the testimonials also, I think that's helping also with the FB postings. And yeah, so they were very generous in sharing that. So I'm using that also as part of the advertisement. Yeah, the testimonials, how it impacted their lives and whatnot.

So there.

And then of course, the session last week. Again, thank you to Nick. I'm scared doing the reels, the videos, but I think this is the digital age. We really just have to move out of our comfort zone. So as inspired by all of you last week or trying. Trying to do that. Because I think the new generation is into that and the shorter, the more impactful the content that would resonate with their hearts. I think that's where we are. It's really the content and how you deliver it. Rich. So Initially, when I was talking to Coach Edwin, we wanted to tap the corporates, but now I'm being impatient. I said I thought that was the easiest way, get 10 of them involved and so on. But I'm having difficulty with that as well. But I'm not giving up. But the other track is, as you said, do the FB ads. As Coach Erwin said, through the reels and videos, I think that would really make a difference to me. Move out of your comfort zone. Do the extraordinary and all those stuff. Rich, sorry for being so talkative.

Thank you. Thank you, Feliz. It's so good to have Feliz doing this as well. We have a third Mind mentor from the Philippines now.

Oh, yeah, Great.

Okay. I'll need to hop off in a short while, making two things before I go. Number one, I just recalled, while Rich was speaking earlier, one of the big blessings to me was April Holdsworth. She was the one who introduced. Oh, well, I was part of her. My first experience of Quality Mind was as a crew member of April Holdsworth. And I remember back then she gave me an instruction. She was very strict about it. She said, edwin, you don't ever go below a certain price point. I don't remember in Philippine pesos, it was 60,000 pesos. I don't know what that is in Australian dollars. Maybe somebody can compute that. She said, don't ever go lower than that because that's the minimum value of a program. And I was empowered by that message because I have the tendency of, hey, I want to help you. I have a bleeding heart, you know what? So I want to help you. And having a mentor tell me, no, no, Edwin, that's not the way to go. So, yeah, that's the second message. I don't know. Take away what you feel will work for you at this time, at this point in your journey. Maybe one last message before I hop out. So many times I was told before I came into QualityMind, so many times I was told by Lee, by Kirini, by April, by Rich, the program works. It just works. And now I am telling you, and I'm telling many of my other friends, the program just really works. Rich has done the science, the research and everything. They put it together into this beautiful program. And as a result of that, two sessions in last week, and my crew, number eight, one of them was just really breaking through already. And I had met them only two hours, session one and session two, and he was breaking through. He was starting to make changes in his life, which his wife and his kids had been asking him to change for decades. And in two sessions of Quality Mind, he made that decision himself, that it's time to make that change. The program works. Let's just do the work and let's bless people out there. Thanks, everybody. Thanks, Rich, for the opportunity to share. Let's give Edward.

Thank you, Edward.

Him.

Well done. Well done, Edwin. Really profound. Your story is only going be to.