Betsy TongEx-F500 GM (Intel, Lenovo, Symantec). I help executives protect their prestige and build 6 figure consulting businesses

Josh Color-More-Lines-Scaling-Different

PDF · 7 Dec 2025

Share

Brief client advisory by Betsy Tong for Color More Lines describing a scaling bottleneck: growth currently requires new hires per client, capping growth. Recommends shifting to a non-linear scaling model by leveraging AI to augment existing SOPs, freeing staff to focus on client engagement. Proposes an immediate pilot to automate weekly reports (prototype within 1 week), defines roles (Account Managers, Centers of Excellence), and outlines partner buy-in and pilot/retainer approach.