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In this short monologue, Bill Canady highlights the divergent priorities of five key factory personnel, illustrating how misaligned goals create operational chaos. He cites the plant manager’s focus on achieving on‑time delivery (OTD) above 95%, a veteran production scheduler’s ambition to bring a second production line online, a customer‑service representative’s desire for fewer complaints, and the CFO’s insistence on an exact sponsor‑model number down to the decimal. By presenting each role’s singular objective—"5 people, 5 answers, not one of them wrong"—Canady underscores the lack of cohesive strategy across the organization.

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