Bill Canady identifies two efficiency killers in mid-size companies: multiple overlapping CRMs and pricing tools creating conflicting data, and excessive management layers. A $200 million firm with eleven layers between leadership and product teams wastes time in translation overhead that slows delivery.
3 CRMs, a pricing tool, and a spreadsheet that disagree. We've got them all. Go in there, get rid of them. 9 organizational layers. Count the layers between you and the person who touches the product. If it's more than 5 in a $200 million company, you're paying for translation. I was talking to a fella earlier and they've got 11. And, you know, there's good reasons how they all get there, but there's no good reason to keep them. They're not adding value. They're slowing it down. They're making you less nimble and you're paying for the privilege of it.
