Bill CanadyCEO & Founder, The 80/20 Institute · Be a Great CEO: Learn how to Fix it, Grow it, & Sell it.

Growth Broke Our Business. 80/20 Fixed It | Jerry Dewberry, 1-800 Radiator

5 Feb 2026 · 1 min

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1:05

In this testimonial, Jerry Dewberry, owner of the 1‑800 Radiator franchise in Sarasota, recounts how rapid pre‑COVID growth was derailed by pandemic‑related supply‑chain and inventory problems. Struggling to sustain growth, Dewberry turned to Bill Canady and the 80/20 Institute. He describes their data‑driven methodology, which helped the business identify high‑impact activities, eliminate low‑value distractions, and set a clear, positive direction. Dewberry emphasizes the depth of insight and expertise provided, strongly recommends the 80/20 team, and expresses optimism about future results.

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This is Jerry Dewberry from 1-800 Radiator in Sarasota. We are a small franchise, bought the business back in 2018. We grew rapidly for a while. COVID really hit us hard, messed up our supply chain, got us out of whack with inventory. We kept just trying to fight through it and grow, but things weren't working. We needed a new approach. We'd heard about Bill Canady and the 80/20 Institute. Decided to give them a call and talk to them about what we could do. Their approach has been fantastic. Took a full data-driven approach to help us really look at our business, focus on the things that mattered, to get away from the things that don't matter, and more importantly, move forward with a positive direction. I can't speak enough for the kind of help they've brought us, the insight they've brought us, and their expertise. I would highly recommend you talk to Bill and the team because I find them to be extremely useful and helpful, and they've helped us a whole lot. We're looking forward to seeing the results.