Bill Canady explains how to handle irreversible business decisions like shutting down a product line or eliminating a role. Write the decision rule in advance with the exact trigger condition and name who decides, so you act decisively when it happens instead of reopening debate.
Irreversible moves get a decision rule and a name decider. It's bigger because you can't get out of it easily. Eliminating a role, exiting a facility, discontinuing a product line, changing a customer terms in a way that ends the relationships. You cannot cheaply put those back together. Humpty Dumpty falls off the wall. It's going to be hard to put it back together again. A decision rule is written before the question and it states the condition. If Quad 4 order volume in this category is below X, After 2 quarters of the new minimum order value, we discontinue the line. Write it first so that when the moment arrives, you're executing a decision and instead of relitigating one.
