Bill Canady explains how business simplification benefits CEOs, operators, and trainers. For leaders, it clarifies focus and reveals the most profitable customers and products. Operators free up half their staff from low-value work to handle high-demand tasks, boosting morale and efficiency.
Well, if you think about the 3 types of people that are— 3 types of roles that we have, we have the visionary or CEO, we have the operators, people running the business, and then we have the trainers that we call them prophets, right? The facilitators, people to actually go out and take the process and get into the business. All 3 gain a lot out of simplification. So as the leader, as the visionary, the thing now you actually know what to focus on. You, you realize what's your yellow papers that you no longer want to file. You realize what your important customers are. You realize Really where you're making your money, where the business has a chance to grow, and you start shifting resources over to it. Does that mean it's going to go perfectly? Does that mean some of the decisions you're, you know, are not going to have a little pain? For sure, you're going to have some pain in it, right? Some of the things you quit going, you're going to lose that. You will see some revenue loss in certain areas, but you should also lose the cost that goes with it. And you should be able to get those resources and put them not only where there's more revenue, but you can get the growth to go with it. So, As a leader, it gives you clarity in what you're going to go do next. As an operator, what you're really looking at is you've got all these resources, you need them where there's an opportunity to make the best outcome for it. You've got 25%, 30%, maybe even 50% of the folks that you've got out there working on things that there's no value. Imagine getting control of that resource and putting it not only where there's value, but where there's demand for it. And you can grow this business, you're not only going to make your customers happy, your employees are happier. They want to be in a company that's growing because it means more jobs, greater pay, more security with it, right? So the business starts running better. You get much better at something that you do again and again versus something that you only do once and never do it again. And finally, with the profits, what you have now is you have clarity in where you're training. You don't have to go to all those warehouses. You don't need to go see all the manufacturing sites. You need to be where the action is with the team that's actually putting the points on the board. So your time becomes much more focused around people who are winning and they want to go out and do it. It's hard to train people who don't want to be there, and it's hard to take and do it in something that feels like it's dying. But you get a group that's focused on a few critical areas, everything runs smoother, your days get shorter, your time becomes more abundant, and success grows more and more. At the end of the day, everybody makes more money. Everybody's career gets more exciting. And it's because we're focusing in areas we can win. So a lot of great things come from simplification.
