Executives who hoard information and act as gatekeepers block growth. To scale, you need systems that share knowledge across the organization instead of keeping it locked in one person's head.
That executive that really trades in information and uses knowledge as currency and wants to be the only person that receives information so that they can disseminate information. So, and those people are called heroes. And so the title of the book is Heroes Don't Scale. And so in order to make sure that you can have a company that scales is you have to learn how to Take those heroes and create systems around them so the entire company can grow.
