Troy Ozias describes how his team used the 80/20 principle to identify which 20% of dealers and salespeople generated 80% of their value, then stopped wasting time on the rest and focused on high-growth opportunities instead.
So the success we're seeing from the 80/20 operating system is a lot of time management, where we're spending the right time with the right dealers, we're spending the right time with the right salespeople, we're spending the right time with areas that are going to change and grow. You know, we had a lot of— I don't want to say time wasters in our day with dealers and activities. And through this process, we've eliminated that. And we're focused more on where we have growth and where we have opportunity for development.
