The video is a musical parody that rewrites Beatles lyrics to satirically explore the world of health information technology (HIT). Multiple speakers—representing clinicians, nurses, IT staff, and administrators—sing about the transition from paper charts to electronic health records (EHR), the frustrations of navigating complex systems, the need for reliable IT support, and the perceived benefits of digital tools such as scheduling, billing, and data portability. The piece juxtaposes nostalgic longing for the simplicity of paper with hopeful calls for better technology, using humor and familiar song structures to highlight common pain points (usability issues, errors, lack of training) and potential gains (efficiency, reduced paperwork). Throughout, the tone remains satirical and musical, reflecting mixed sentiment: frustration, nostalgia, and cautious optimism about health IT.
Chapters
We have seen the glory of advanced technology, and we're here to tell the story of how great IT can be. But maintaining EHR may surely be the death of me, for change keeps marching on. I have built a village Julian Scripps for every known disease there is.
For the sneezes and the wheezes, when it hurts to take a whiz.
Sorting patient records now is just like failing a pop quiz. For change keeps marching on. Glory, glory, hallelujah! More and more change coming to ya. Someone tell us what to do. Yeah, march, HP, march on.
Help, I need somebody. Help, I need an IT buddy. Help, I drive the ambulance. Help, when I was younger, I could always find I never did. I didn't need IT or any help in any way. But now those days are gone and EHR needs more.
Now I'm fine.
Now I'm fine. They're out of time. Just open up the door. Help me if you can. They're falling down. And I can't get up. And their patient information can't be found. Help me get my feet back on the ground. Would you please, please help me? Now EHR has changed my life in many ways. Those dreadful methods seem to vanish in the haze. But every now and then I miss those days of yore. Now I find I gotta try what I never done before. Help me if you can, their pulse is down and their patient in more pain.
The information's so heavy now.
We could all be 6 feet underground. Won't you please, please help me, help me, help me.
Ooh.
Yesterday, life was simpler.
No one made a fuss.
Paper records were just fine for us.
For us.
Oh, I believe it. Yesterday, suddenly, there's a conference all about IT. EHR will be the wreck of me. Oh, I believe it. Yesterday, why they think I need more IT, I couldn't say.
They read my note wrong.
Now I long for yesterday.
Yesterday.
Notes were scribbled and prescriptions too.
Tiny errors, no one cared or sued. Oh, I believe in yesterday. How I grieve for yesterday. Yesterday.
Eleanor Rigby, that is my name. I'm a nurse, so that's Rigby, RN. A real mother hen, look at me working. Keeping a pulse on my patients, my biggest concern.
Excuse me.
Notes, no time to burn. All my patient records, so easy and so quick.
Click.
All my patient records fit on my memory stick.
Could I make an appointment?
Scheduling's easy. I email reminders. That cuts down the time on the phone.
Please hold.
Oh! Listening to groans. Billing is breezy. No need for addition. The system computes it for you.
Ooh!
Prints it out too. All my patient records can fly through cyberspace. All my patient records fit in my lipstick case. Nurse Eleanor Rigby doesn't have patience for doctors whose patients are piled. Well, instead of e-filed, they're stuck in a time warp. With paper and pencil, they scribble some notes on a page.
Eek!
Notice my rage. All my patient records are safe from nature's blows. All my patient records can follow where they go.
5, 6, 7, 8. What? It's been a hard day's night. I've been computing like a dog. It's been a hard day's night. I could be clogging up my blog. But what I've managed to do could make life easy for you if you would only see. I see the light. It's been a hard day's night. And I've been writing some new code.
Oh no!
With the look of fright. IT will lighten up your load.
Yeah, right!
Just try and open your mind. And I am sure you will find it's gonna be all right. It's all right!
Try this program anew. Hello, help inside. Yes! And every cut is too tight. Yeah!
It's been a hard day's night, and I've been hoping for a break. I know you're gonna fight, but I disclaim to stake. Someday you'll wish for justice, you'll wish that I could assist. But I'll be out of sight.
I'll be out of sight.
You shoulda done things right.
When I find myself working a double, pushing pills till I can't see, that's just one more reason for I.T. I've got patients calling, I've got scripts that fill the pharmacy.
Must be the flu season.
Need I I need IT. I need IT.
I need IT.
Can't you see I need IT? Whisper words of wisdom.
Get IT!
When I find the line keeps getting longer and people start to yell at me.
I'm next!
Can you come back tomorrow?
Go!
Need IT.
Then I wake up to the sound of Blue Cross.
Changing all their policies. And are these patients covered? Wait and see. I need IT. I need IT care to see. I need IT.
Hey, what about this lesion?
Let it be. Let it be. Need IT.
Need IT. I need ICU.
Need IT.
HIMS will be the answer for IT.
For we have told the story of the glory of IT, how the architects of change will keep on ranging in. For me with a system I can count on that's complete and trouble-free, for change keeps marching on. Glory, glory, hallelujah, more and more change coming to ya. Now we know just what to do, ya, for change keeps marching on. Sing on! Glory, glory, hallelujah! Now the records come right to ya! Adore your EHR, exult ya! For him is marching on!
