Episode

27 Dec 2021 · 31 min

0:00

In this episode of the Wealthy Contractor Podcast, host Brian Kaskavalciyan interviews Sarah Yagoub, co‑founder of Be Cool AC and Heating in Houston. Sarah recounts how she left a C‑suite role in oil‑and‑gas operations to launch an HVAC business with her husband in 2017. Starting from zero revenue, they grew to over $1 million in the first year and are now approaching $10 million. The conversation covers the gritty early days of door‑to‑door and networking to land commercial clients, the rapid implementation of systems (call‑center service, CRM platforms such as Housecall Pro and ServiceTitan, automated quoting, invoicing, and follow‑up workflows), and a hiring strategy that leveraged cheap neighborhood assistants, university interns, and trade‑school apprenticeships. Sarah emphasizes the 80/20 principle—focusing on the 20 % of services that generate 80 % of profit—and the importance of niching down. She also discusses mindset work (abundance teachers, hypnosis, $100 k investment) that helped her overcome limiting beliefs and transition from working 80 hours a week to a 5‑hour weekly schedule, allowing her to enjoy family time and pursue other ventures. The interview highlights their lean, bootstrapped approach, the challenges of finding qualified technicians, and their proactive advocacy for the trades through college outreach and industry education. Throughout, Sarah stresses the value of relationships, continuous learning, and building a business that works for the owner rather than the other way around.

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