Ep 361 | The 5 Steps to Building Your Team's Confidence in Your Leadership

Thank you for joining me today. It's Brian Gubernick, and welcome to the No Days Off podcast, where we believe that every single day brings a new opportunity to get better. I want to talk about sales today, but not sales in the traditional sense. I think it's a little bit different, a topic here today. Something I've been thinking around a lot as it pertains to entrepreneurship, and, and I think back on my career, and one thing I've recognized— maybe you've thought of this too— but, but one thing I've been, I've been thinking about quite a bit as of late is how most everything— let me rephrase that— everything in a company, everything in business, everything in entrepreneurship ultimately comes down to sales. Everything is about selling. Let's take that at a surface level. Every department within a bigger company, even though they may call themselves finance or accounting or customer service or human resources, or it may not seem like it has anything to do with the direct sales of a product or service, But at the end of the day, every one of those departments is actually part of the sales process. They're either selling or serving a customer and in return impacting sales. They're either supporting, maybe they're supporting a product and in the performance of that product, it directly impacts future sales. I could go on and on and on and on, but ultimately at the end of the day, again, everything comes back to sales. So it got me thinking about entrepreneurship in general, and I went back to kind of in my mind when I launched Into Business. If you've been hanging out with me a little while, you probably, you know, have heard about my journey a bit. But, you know, I came out of school as an accountant, and a couple years into that career decided it wasn't for me and decided to become an entrepreneur. When I think about those early years, entrepreneurship, they were all sales. It was all about sales, and it still is today. Now, it goes without saying, I was selling a service, right? I was in the real estate business like I am today, and I was selling the service, my real estate services, helping sellers sell, helping buyers buy. I was constantly trying to improve the service I was providing. Trying to craft a message around that from a marketing and sales perspective. Again, my revenue came from creating leads and converting those leads. So that's obvious sales, but in addition to that, I was also selling my vision nonstop. See, entrepreneurs have to sell their vision to a variety of stakeholders. Maybe it's recruits that they want to bring into their world, future employees. Maybe it's investors. Maybe it's partners. You are constantly selling your vision. Now, this involves persuading others to believe in the potential of your business, the potential of, of you being able to support them in some way. You've got to persuade others to potentially invest their resources in you. You got to persuade people to contribute to the growth of your company in some way. Again, multiple people are playing different roles. So, you've got to have a compelling vision that can attract talent, that could secure funding, that could form strategic partnerships. You are constantly selling your vision. So, you're selling a product or a service, but you're selling your vision. You're also nonstop selling your commitment. Because here's the story. I mean, if I go back early in my career, I was asking a lot of my family, of my wife, of my friends, right? I had to balance this entrepreneurship thing with my personal life, which means I'm— I was oftentimes selling my commitment to the business to those that mattered a lot to me, that had to give up, you know, portions of the relationship, time together, so that I can set— so that I commit could commit to building the business, I had to sell my personal commitment. Now, this might involve managing expectations or ensuring that the people that you care about understand why you're dedicating so much time and energy to the business. You've got to reassure them of your support and your presence in their lives. Again, you are selling your commitment. And then lastly, when I think about the the early days and everything in entrepreneurship being about selling, I had to sell to myself, which is weird to say, but we all have some degree of doubt. We may be super confident, but we do ask like, what if? What if this doesn't work? How, I mean, yes, many of us have much more, many, many that listen to No Days Off, you have a more positive attitude, but you'd also be naive to not contingency plan. Around things not working out exactly as you desire. So you've got to sell to yourself because entrepreneurship is challenging. Staying motivated requires a hell of a lot of self-persuasion. So you're constantly selling the belief in your ability to succeed and maintaining confidence through the ups and downs, through the setbacks. And you're convincing yourself to keep pushing forward when things get really, really, really tough. You've got to sell to yourself that you've got to stay stay in that batter's box. So in essence, sales is a critical skill for all entrepreneurs, but sales are not just about selling some sort of tangible product or some service. It's also about selling intangible ideas and selling commitments. So the ability to communicate value and build relationships and persuade others is key to driving success in any business venture, any entrepreneurial venture. And so, what I want you to think about today, again, most of us here, we're building businesses or we aspire to build businesses. That's what landed you here at No Days Off. We're looking to get better each and every day. I want you to think about the things I just described, not just in terms of selling product and service, but selling your vision to others, selling your commitment to those that matter a lot to you, and selling to yourself. When you think about those 4 areas— product/service, number 1, vision, number 2, commitment, number 3, and to yourself, number 4— in which of those areas are you excelling right now? Where are you really doing a great job of selling? More importantly, for sake of today's conversation and, and this journey that we're on this No Days Off journey, where's the area of opportunity? Do you have to get better at selling your vision? You know, where, where, where are you dropping the ball there? Where are you failing to persuade others to believe in the potential of your business? Where are the people you're trying to bring into your business not connecting the dots with respect to how you're going to help them get from where they're at today to where they want to go? Is selling your vision an opportunity? How about selling your commitment? Are you having a difficult time balancing work and life? Does that have anything to do with maybe people not fully bought into your commitment to what it is you're building? Does your family, do the people that care about you, you know, have their expectations not been properly managed? Do they not understand why you're dedicating so much time? And energy to the business. There's an opportunity there for you to sell your commitment. And then lastly, maybe the area of opportunity is in selling to yourself. Do you have some sort of self-doubt or lack of confidence? We know this entrepreneurship thing is, is challenging. So what can you start doing to sell to yourself at a higher level? I know this is kind of a random topic, some deep thoughts, of course, with Brian. But I'm thinking about sales, and I know on this entrepreneurship, you know, journey that we're all on, selling is so much more than just a product or a service. The best of the best are selling non-stop, selling non-stop, and they're selling, you know, well beyond just the business itself, but every— everything around it, the intangibles around it, in order to rally support and get to where they want to go. So where's your opportunity lie? That's all I have for you today, the No Days Off Podcast. Thank you so much for listening. And remember, every single day brings a new opportunity to get better. So let's get after it.