A customer orders a Big Mac with extra sauce inside the burger, but gets it on the side instead. When he demands a replacement, the employee refuses, saying the kitchen staff prepared it and he won't remake it without payment. Both dig in on their positions.
Ordered a Big Mac with extra sauce. Please explain to me what this is. That's your extra sauce, no? That's your order, no? Yeah, but you don't understand. I wanted extra sauce in the burger, not separately in a different box. Was it me that served you the food? No. So what's the issue? Why are you talking to me like that? How about you open— take off your belt, you open the car, and you go back inside and speak to the person who served it to you. Did I make the food? Did you make the food? No, I did not make the food. I was serving another customer. Yeah. I'm asking you, I don't want to ask you if you could— if you could take it. Let me explain to you. Your dad— what is that burger? The Big Mac burger. Big Mac burger. No, no, no, no, no. And then you got— you ordered extra sauce? Yes, extra sauce in the burger. No, no, no, no. Did you specify in the burger or did you just say extra sauce? I just want extra sauce. There's your extra sauce. So I ordered a Big Mac and put it in there. Do you want me to take it back for you? What do you want me to do? I do want you to take it back because you just touched it. Of course I'm not taking it back. No, no, but he wants another burger though. He wants another burger. I want another burger with extra sauce and I want a different one because you've just touched it. If you want another one, you pay for it, you eat it, then you go and buy another one. That is the issue. No, no, but I want you to take this one back because you've literally just touched it and opened my burger. You want me to take it back? Yes. For why? Because you've just touched it as well. I can't— for why? Because I touched it? Oh, about everybody in the kitchen has touched your burger. What are you talking about? I touched it.
