Callie calls a pharmacy about expensive eye drops for her swollen eye. She asks if a cheaper generic exists, and the staff quickly gets her doctor to send a new prescription. The pharmacy can fill it the same day, even on Sunday.
Hi, my name's Callie Anderson. I was in there earlier this morning for a swollen eye.
Mm-hmm.
Um, I just went to go get my prescription, um, for my eye drops, and I don't have insurance, so the eye drop was really, really expensive, and I'm wondering if there's like a generic brand for it or something similar at a little bit of a more affordable price.
Okay, just one moment. Let me ask the provider.
Okay. Okay, thank you.
Okay, she is going to send over something different for you.
Okay. Okay, my provider just called in a new prescription for eye drops. I wanted to see how long it would be when I could pick it up.
That was quick. I'm surprised you could get a hold of them today, even on a Sunday. I don't know how you did that.
Yeah, it was a ReadyMed, so they were on top of it.
Oh yeah, much better. They should have done that the first time, right? We'll be working on this one. I'll type it in right now.
Okay. Okay, can I ask, um, how much it rings up It's a lot of instructions I need to type in.
