Callie AndersonEnglish teacher & creator, Callie쌤 at Influ Learning

📞 실제 미국인과 전화하기(표현 저장해가세요!) #전화영어 #원어민영어 #영어 #영어공부 #영어표현 #미국 #미국생활 #미국여행

17 Dec 2024 · 1 min

Watch on YouTube

0:41

A customer calls a car rental desk at Detroit Metropolitan Airport to extend a minivan reservation. The representative explains the booking is in a different system and offers to transfer the call or have the customer modify it online. Learn how to handle phone calls about rental changes and navigate between departments.

Right now we don't have anything that's four-wheel or all-wheel drive.
In that case, I'm actually supposed to drop off a vehicle there in an hour. I have a minivan that I rented near DTW. Is it possible to modify that and extend our rental that we have?
Did you pick it up from DTW? I did, yes. They use a different system than we do. I wouldn't be able to pull up or like modify anything. So you could do it online or I could transfer you over to the MBS Airport. We can modify it for you.
Is it pretty simple to do online?
Honestly, I'm not 100% sure.
Could you maybe transfer me then just in case?
Yup, I will transfer you over to them.
Okay, thank you so much. Yup, you're welcome.