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A brief conversational excerpt from a language‑learning video shows a customer (Speaker A) ordering at a U.S.‑style café. The customer uses the modal verb “could” to make a polite request: “Could we get one iced vanilla latte and then one Oreo chocolate milkshake?” The cashier asks “Card or cash?” and the customer replies “cash please.” The clip illustrates how “could” conveys politeness in ordering, the structure of a typical drink order, and a simple cash‑payment response.










