Cameron Herold warns that confidence often masks inexperience, especially in younger workers. He tells of a woman who invented the term "Revenue expenses delta" in a budget to sound knowledgeable despite never having managed one before. Look past the confidence to check if someone can actually deliver.
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There's a lot of people, especially Gen Y, that show up with a lot of confidence, but they've never done what you need them to do. Be very, very wary of that. I had a woman years ago that was working with me doing some business coaching stuff, and she sent back a budget. At the bottom line of the budget, where you'd either have like net profit or profit or EBITDA, like something like that, do you know what she called it? Revenue expenses delta. Who the fuck would call it that? Except someone who's never run a budget before. I'm like, oh my God, she has no idea what she's doing. She's trying to sound smart by using terminology, and she's never done this shit. There were so many mistakes in it. I was like, oh my God, you don't know what you're doing, do you?