Cameron Herold argues leaders should hire self-motivated, accountable people rather than trying to ‘motivate’ or closely manage staff. He recommends leaders plan their org chart 12–36 months ahead, fill and develop those seats, and shift management toward growing team capacity—illustrated by the image of an inverted org chart where the CEO supports the organization from the bottom.
Chapters
How do you motivate your employees? I said I don't motivate my employees. I hire motivated people. Right. Like how? How do you hold people accountable? You don't. You hire accountable people. So I think the job of managing people disappears if you hire people that can manage themselves. Right? You don't need a babysitter to take care of kids if the kids can take care of themselves. And I think we've often forgotten that point. So what I like leaders to do is to really think about what's my org chart look like in three years, what's it look like in two years, what's my org chart look like in 12 months, and do I have those seats filled? How can I put people in those seats? How can I grow the skill sets and the confidence of the people in those seats? How can I get them working well together? So you're growing the capacity of your team. You're not managing them. I almost flipped the org chart upside down where the CEO is at the bottom supporting the C, the C suite and the BPs who are supporting the managers who are supporting the employees who are supporting.