Don't Be Afraid To Make Mistakes | Doug Smith, America's Best Restaurant (Podcast 454)

We don't want people afraid to make mistakes because they don't necessarily have to be in our own department. It could be someone from the marketing side that has an idea for the roadshow side. You got to be open to those things. By squelching somebody like that and not allowing them to have failure, not allowing them to have confidence to speak up, you may be withholding the next big idea that propels your company to, you know, 15x growth. So you got to be careful with that. What happens if somebody had an idea that day and they're going, man, I got this great idea. I'm going to go take it to Doug. And they were walking by and they saw the look on my face and they said, I'll bring it up to them some other time. And then they never brought it up to me. Those are the type of things that you have to be willing to give people the rope and the ability to make mistakes, but also put their own spin on stuff, because, again, you never know where that next idea is going to come for your company.