Speaker contrasts “smart” organizations (good at finance, marketing, knowing numbers) with “healthy” organizations, arguing that health multiplies smart and accelerates business. The speaker describes team effectiveness workshops as exercises to reduce politics, increase clarity, enable healthy conflict, and move teams through maturations toward organizational health. Change takes time and the organization runs these workshops continuously.
Chapters
There are smart organizations. There's also smart and healthy organizations. I say we're a very smart organization. Prior to the engagement, we were very good with our finance and accounting. We're very good with our marketing efforts, and we knew our numbers. At the same time, we had opportunity to grow with the health of the organization. Are we minimizing politics? Are we able to get clarity quickly? Are we able to engage in healthy conflict? And so we really believe that healthy is a multiplier of smart. And so we can really accelerate and grow the business if you can work through some of those issues faster. And that's what it means to be a healthy organization. And so the goal of the team effectiveness workshops really is to work through an exercise like that to get to a point where the team is healthy and gets to a state of health. There's different maturations and things that you need to go through. It's not going to happen with the snap of the finger. It takes time. We're continually working throughout the entire organization to work through those workshops.