Stop Telling Your Team What to Do | Isaac Tobelen

One thing that both Ash and I believe wholeheartedly is rather than teaching people how to do something, teach them how to think. We were good at hiring people with really good talent, but we trained them on how to think. Once we were able to delegate the thinking part, everything became a lot more simple. Rather than focusing on, like, are you doing the thing right? It's more like, how are you thinking about it? And it's the thinking about it that really shifts the person. They feel like they're growing. They're feeling like they're getting something from themselves, from the company outside of their paycheck. But it really alleviates you to do the other higher level thinking to focus on how do we actually grow the business to keep going.